Notice of Privacy Practices

Effective Date: February 24, 2025

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Pathfinder Care LLC and its affiliates and subsidiaries (the “Company”) is required to maintain the privacy of Protected Health Information (“PHI”) and to provide individuals with notice of our legal duties and privacy practices with respect to PHI. PHI is information that may identify you and that relates to your past, present, or future physical or mental health or condition and related health care services.

This Notice of Privacy Practices (“Notice”) describes how we may use and disclose PHI to carry out treatment, payment, or health care operations and for other specified purposes that are permitted or required by law. This Notice also describes your rights with respect to PHI about you.

The Company is required to follow the terms of this Notice. We will not sell your name and address or other identifying information for any purpose without your express written consent. We will not use or disclose PHI about you without your written authorization, except as described in this Notice. We reserve the right to change our practices and this Notice and to make the new Notice effective for all PHI we maintain. Any revised notice will be posted to our website and, upon request, we will provide any revised Notice to you.

Your Health Information Rights

• Obtain a copy of the Notice: You may request a paper or electronic copy of this Notice at any time. Even if you have agreed to receive this Notice electronically, you are still entitled to a paper copy. You may obtain a copy at any of the Company’s locations or by calling the HIPAA Privacy Office.
• Request a restriction on certain uses and disclosures: You may request additional restrictions on how we use or disclose PHI for treatment, payment, or health care operations. We are not required to agree to these restrictions, except for limiting disclosures to a health plan when you pay out of pocket in full for a health care item or service.
• Inspect and obtain a copy of PHI: You have the right to access PHI about you in a designated record set, which includes prescription, treatment, and billing records. Requests must be made in writing to our HIPAA Privacy Office. Fees may apply.
• Request an amendment: If you believe PHI about you is incorrect or incomplete, you may request an amendment by writing to the HIPAA Privacy Office. We may deny your request in certain circumstances.
• Receive an accounting of disclosures: You may request an accounting of certain disclosures of PHI made in the past six years. This excludes disclosures for treatment, payment, and operations. Your first request in a 12-month period is free; additional requests may incur a charge.
• Request confidential communications: You may ask to receive communications by alternative means or at alternate locations (e.g., only by mail, not phone). Requests must be made in writing.
• Receive notification of a breach: You will be notified if your unsecured PHI is breached.

Examples of How We May Use and Disclose PHI

• Treatment: We use PHI to provide health care services. PHI may be shared among providers and documented in your medical record.
• Payment: PHI is used to bill you or your health plan and may include services rendered, prescriptions, and supplies.
• Health care operations: PHI is used to monitor quality of care, improve services, and for administrative functions.

We may also use or disclose PHI for:

• Health-related communications: Appointment reminders, treatment alternatives, or health-related benefits/services. You may opt out at any time.
• Communication with individuals involved in your care: PHI may be disclosed to family or friends involved in your care if deemed in your best interest.
• Business associates: PHI may be shared with third-party contractors who help deliver services. Business associates are required to safeguard your PHI.
• Health oversight activities: Disclosures may be made for audits, inspections, and investigations as required by law.
• As required by law: We must disclose PHI when legally obligated.

Other Permitted Uses and Disclosures

• Research: PHI may be used for research if approved by an Institutional Review Board (IRB).
• Serious threats: PHI may be disclosed to prevent a serious threat to health or safety.
• Victims of abuse or neglect: PHI may be disclosed to authorities if abuse or neglect is suspected and permitted by law.

Other Uses Require Authorization

Most uses and disclosures of PHI for marketing purposes or that constitute the sale of PHI require your written authorization. You may revoke this authorization at any time in writing. We will stop further use/disclosure upon receipt of your revocation, except where actions have already been taken based on prior authorization.

Contact Information

If you have questions, wish to request any of your rights, or want to file a complaint, contact:

Attn: HIPAA Privacy Office Pathfinder Care LLC 110 N 1ST ST #332 Minneapolis, MN 55401.There will be no retaliation for filing a complaint.